Welcome to Valley Truck Center, Cleveland’s premier medium duty truck dealership. We have been locally owned and operated since 1964. We specialize in helping you find the precise vehicle for your business, outfitting that truck with everything you need and nothing you don’t, and helping you maintain the truck throughout the life of the vehicle. Our relationship with our customer does not end after selling you a truck. Valley Truck Center focuses on building relationships that help business owners succeed by lowering the overall cost of ownership.
It is our pleasure to introduce you to the largest selection of New and Used Commercial Trucks from Hino and Isuzu. We can help you find the truck you need your way without any pushy sales tactics. Just honest information from knowledgeable staff who are trained to help you get the right vehicle for the unique needs of your business.
At Valley Truck Center, we are more than just a dealership. We offer the best service department in the Cleveland Metro Area and we can help you with ongoing maintenance and extend the life of the vehicle. This will help you lower the overall cost of ownership by keeping your vehicle in tip-top shape. Valley Truck Center employs factory-trained technicians who specialize in medium duty trucks. We pride ourselves on meeting the customers where they are and providing service the way the customer wants, not the way that is easiest for us. We understand the importance of putting you, the customer, first. All of us at Valley Truck Center appreciate the opportunity to help you manage your fleet of vehicles so you can get back to what you do best.
Our Mission
Our goal is to be a leader in the Medium Duty Truck market at providing unmatched quality new and used trucks along with the best products and services to keep your vehicle on the road.
- We will constantly strive to meet the changing needs of our customers.
- Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence.
- Together we will set and continually improve sales, service, and operational standards to ensure long-term market leadership and profitability.
- It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime.
Valley Truck Center has been family owned and operated in the Cleveland Area since 1964. Our commitment to this community is paramount is only outshined by our commitment to excellence. This focus has helped Valley Truck center stand up to the test of time.
“When we say we treat you like family, we mean it. Don’t take it from me, just ask my six children who are a part of the automotive staff.”
Philosophy
Our philosophy is based on five areas that, we believe, are critical to business success. Those areas are:
- Customer Satisfaction
- Employee Enthusiasm
- Financial Performance
- Market Penetration
- Ongoing Improvement
Our philosophy holds that all areas are of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision making process, customer satisfaction will always carry the most weight.
Vision
Our vision is to provide quality vehicles and best in class service to our customers through integrity, trust, and our core family values. We take pride in offering our truck services to outstanding customers and form bonds to create long lasting communication and friendships.
